New computer viruses and malware are emerging all the time and your computer, laptop, tablet, smartphone or any device connecting to the Internet is at risk if you do not use and regularly update software designed to protect it. If your computer or device becomes infected with a virus, the virus could delete all of your data, hold your data for ransom, steal your banking information, send spam from your accounts and more.

Removable media like USBs, DVDs and other external devices can also be infected by viruses and malware. If infection occurs, anything you have stored can be lost and viruses and malware can be transferred to other machines. You must be careful about what you connect or insert into your computer or device. Find out more at: Store sensitive information securely

Also, be careful when opening email attachments or clicking within emails as these often contain malware. Find out more at: Avoid scams and malware

Problems

If you suspect that your machine might be infected, contact the ICT Service Desk to arrange a time for your machine to be scanned.

Antivirus and antimalware software

We offer Symantec Endpoint Protection software (for Windows and Mac machines) available to protect hardware against viruses. This software should be preinstalled on Imperial College London machines. 

Staff and students can install Symantec Endpoint Protection free of charge on personal computers and devices. Register to download at: Software Tech Store.

Stay up to date

Antivirus and antimalware software is only as good as its last update. The software should automatically update itself but, if prompted, do update the software yourself. The most common way that a computer is infected by viruses and malware is via out of date Java, Adobe Flash and Adobe Reader software. If you ensure that this software, as well as operating system (OS) patches, are installed, you are less likely to experience issues.

Apple machines and devices

Contrary to popular belief, Apple machines and devices are also susceptible to viruses and malware so, if you have a College or personal Mac machine, we recommend that you download antivirus software. Visit the ICT Software Tech Store.