You can get help in person in the following locations, in addition to the main ICT Service Desk. These offices are open during normal working hours for general queries and advice, but may not always be staffed throughout the whole day. Some campuses operate a daily lunchtime drop-in session.

Contact a Faculty Support Manager: Faculty Support teams

Drop-in session times and locations of ICT Service Support

Bessemer Building, South Kensington Campus

Location: B201a, second floor

Blackett Building, South Kensington Campus

Location: 325 (rear of main undergraduate computer room)

Charing Cross Campus

Drop-in session: 12.30 to 13.30, Monday to Friday

Location: LG03, Reynolds Building

Chelsea and Westminster Campus

Request an appointment: ASK ICT 

Location: Room G.3.2a, Level 3, Lift Bank D.

Chemistry Building, South Kensington Campus

Location: Room 135b (inside ground floor computer room)

City & Guilds Building, South Kensington Campus


Office 491

Electrical Engineering, South Kensington Campus

Location: 510, 5th Floor, Electrical Engineering

Hammersmith Campus

Drop-in session: 13.00 to 14.00, Monday to Friday

Location: Room BS22 (in the basement of Commonwealth Building)

Huxley Building, South Kensington Campus

Location: Room 411, Huxley Building (near the Maths Learning Centre)

Location: Room 225, 2nd Floor, Huxley Building (Department of Computing)

Roderic Hill Building, South Kensington Campus

Location: Room 337, Roderic Hill Building

Royal Brompton Campus

Request an appointment: ASK ICT.

Location: Room G216, Guy Scadding Building.

Sherfield Building, South Kensington Campus

Please visit the main ICT Service Desk.

Silwood Park

Location: Room 1.11, Hamilton Building (first floor)

Sir Alexander Fleming Building, South Kensington Campus

Location: Room G31 (opposite undergraduate computer rooms)

Sir Ernst Chain Building, South Kensington Campus

Location: Room 321

Skempton Building, South Kensington Campus

Location: 332, 3rd Floor, Skempton Building

St Mary's Campus

Drop-in session: 12.30 to 13.30, Monday to Friday

Location: Computer Unit, South Wharf Road