Reflecting College’s key strategic capabilities, partnerships, collaboration and innovation, ICT’s Strategic Plan 16/17 – 19/20 sets out the department’s commitment to stakeholders, underpinned by four core imperatives:

Service Excellence – Provide a responsive and user-centric service

Digital Leadership – Engage leadership to exploit digital opportunities

Better Trust and Control – Embed value, agility and scalability into operations

Develop our People – Adopt a flexible approach and develop competencies

These imperatives are the framework for ICT’s strategic priorities, aiming to embed a user-first approach to delivery service excellence, transformed by leadership in digital technology.

ICT Strategic Plan